Return and exchange policy

  1. Once The Product Has Been Purchased, And Collected By, Or Delivered To the Consumer, Returns Will Not Be Accepted By SimplyTek. As A Strict Policy, Product Return Or Exchange Requests Will Not Be Accommodated For A Consumer’s Unmatched Expectations, Or Change Of Mind, Unless There Is A Valid Defect With The Device, For Which Warranty Can Be Claimed For.

  2. Exchanges Will Be Accepted For Products That Are Brought Back In The Same Purchased, And Brand New Condition, With All Package Seals In-Tact And Untampered With, Within 7 Working Days. Upon Inspection And Consideration By The SimplyTek Management, The Consumer Will Be Allowed To Obtain A Different Product Of Equal Value, Or Upgrade To A Different Product Paying The Difference To SimplyTek.

  3. Refunds Are Not Applicable. Store credits will be issued to the value of the item which you can use to purchase from the website in the future. *Store credits are valid up to 1 year.

  4. Should You Choose To Purchase Any Product Via The SimplyTek
    Website Or Showrooms, You Agree To Accept The Above Terms And Conditions Of This Limited Warranty.